Had some trouble putting all the pieces together, so here are some clues for anyone else in a similar boat:
- Check the Kerio config; what ports is it using? Are the services you want (ex: https) on?
- Triple-check the firewall config. (It's the *really* silly things that get you...)
- Yes, you probably do need the magical EAS SP2 update though check the Palm Support site for some model/service -specific info first.
- VersaMail apparently allows only a single account to be configured for ActiveSync; the choice simply does not appear if another account is already using it.
- If you're using a self-signed cert, there are some pitfalls; see info in links below.
- If you're using a wildcard, it likely will not work. If you're a DigiCert customer, they've got you covered: They issue a credit to your account to cover a single domain name cert which will be fine. And if you need to change the server name, they've got a handy (and fast) "Reissue" button for you. Well done, folks!
- And the key my boss found: Specify the server address (in VersaMail) via IP address instead of domain name; strange.
Some other refs that may be helpful:
- Help with 755p SSL with self-signed cert
- Exchange ActiveSync error codes and meanings in VersaMail (Hard to find and *really* handy when you need it!)
- Palm VersaMail 3.5 Support
- VersaMail ActiveSync Error AirSAMStateMachine.c...
- SSL Error: No trusted root. Update certificate authority list.' (when using VersaMail 3.5)
- VersaMail 3.5 Specifications on a Treo 700p smartphone
- Pal Support: VersaMail 3.5 (search)
- Palm VersaMail 3.5 -- Macintosh
- Palm EAS Update info
- Exchange ActiveSync (EAS) Update for Palm OS Devices
- exchange ssl problem with 700p
- VersaMail Bug?
- configuring versamail to work with gmail imap... (possibly)
- MS KB (search)
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